Privacy policy — Mount Royal
How Déménagement Confort handles information submitted through movers-mount-royal.ca, why it is used and how to contact us about your personal information.
At a glance
About this policy
This policy covers the Déménagement Confort website at movers-mount-royal.ca and information submitted electronically through its quote forms, calculators and mapping tools.
1 Scope
This policy applies to personal information collected through this Déménagement Confort website.
It covers information sent through forms, technical information generated during browsing and information used to provide functions such as the moving-cost calculator and maps.
2 Information we may collect
When you request a quote, we may collect the information you choose to provide so that we can assess the request and contact you.
Your device or our systems may also generate technical information needed for website operation, security and performance.
- First name, last name, telephone number and email address.
- Preferred moving date, home or project type, floors, elevator availability and any notes included in the request.
- Postal codes or location information entered in forms and calculators.
- The submission context, the page from which a request is sent and technical information used to prevent spam.
- Technical information such as IP address, browser, device, request date and time, and similar server-log information.
3 Why information is used
We collect and use information for purposes identified before or when it is collected.
In general, the information is used to assess enquiries, communicate with you, operate website functions and protect the service from misuse.
- Assess a moving project and prepare a response or quote.
- Contact you about your enquiry.
- Operate the calculator, maps and other website functions.
- Prevent spam and technical abuse and maintain website reliability.
- Meet applicable legal, regulatory or contractual obligations.
5 Retention and security
We retain personal information for the period reasonably necessary for the purposes for which it was collected, subject to applicable legal requirements.
We use reasonable safeguards suited to the information, its sensitivity and the technical context. No method of transmission or storage can be guaranteed to be completely secure.
6 Your requests
Subject to applicable law, you may request access to personal information we hold about you, request correction of inaccurate information or withdraw consent where processing relies on that consent.
We may request reasonable information to confirm your identity and handle a request securely.
7 Cookies, logs and website technology
The website may use technical mechanisms needed for its operation, security, stability and individual functions. Server requests may also generate technical logs.
A session mechanism helps avoid repeating a successful submission when the same browser retries. Security controls also limit requests; that information is not used for advertising.
The website does not offer customer accounts or online payment. This policy may be updated if new measurement, automation or personalization tools are introduced.
8 Policy updates
We may update this policy to reflect changes to the website, our practices or applicable requirements.
The date shown at the top of this page identifies the latest revision of the displayed version.
9 Contact
For questions about this policy or the handling of your personal information, contact Déménagement Confort at info@demenagementconfort.ca or (514) 569-6630.
On this page
Privacy contact
Contact our team by email or telephone with questions about your personal information, to request access or correction, or to withdraw consent where applicable.
Request a quote